Massageworks – Terms & Conditions (Summary)

1. About Us & Acceptance

These Terms apply to Massageworks, located at 3 Downside, Twickenham TW1 4QD (Contact: 020 7183 1930 | info@massageworks.co.uk). Accepting our quotation forms a binding contract.

2. Services & Standards

We provide desk massage, workplace assessments, and health/wellness workshops using qualified personnel. Services do not constitute medical advice or diagnosis; consult a GP for health concerns.

3. Booking & Cancellations

Cancellations made by us due to operational issues or force majeure carry no penalty or obligation.

4. Intellectual Property & Confidentiality

All course materials, resources, and documentation remain the exclusive IP of Massageworks and may not be reproduced without written permission. Both parties agree to strictly preserve confidential information.

5. Non-Solicitation of Personnel

During the term of our agreement and for 18 months following its termination, clients agree not to directly or indirectly solicit, induce, employ, or engage any subcontractor, therapist, or personnel introduced or provided by Massageworks. Breach of this clause incurs a fee equivalent to 50% of the individual's annualised equivalent rate as liquidated damages.

6. Liability & Data Protection

• We exclude liability for indirect, economic, or consequential loss.
• Personal data is processed strictly in accordance with UK GDPR and the Data Protection Act 2018.

7. Governing Law

Governed by the laws of England and Wales under the exclusive jurisdiction of the English courts.

Massageworks – Privacy & Cookies Policy

1. Who We Are

Massageworks ("we", "us", "our") is committed to protecting your privacy.

• Address: 3 Downside, Twickenham TW1 4QD
• Phone: 020 7183 1930
• Email: info@massageworks.co.uk

2. Personal Data We Collect

We collect personal information necessary to deliver our services and manage website interactions, including:

• Contact details: Name, email address, phone number, and company name when you submit an enquiry or book a service.
• Technical details: IP address, browser type, and usage data gathered automatically via cookies when you visit our website.

3. How We Use Your Information

We process your personal data strictly in accordance with UK GDPR and the Data Protection Act 2018 to:

• Respond to enquiries and fulfill booked services.
• Send essential business communications regarding your bookings.
• Improve and optimize our website performance.
• Comply with legal and accounting obligations.

4. Data Sharing & Security

We never sell or rent your personal data to third parties. We only share information with trusted service providers who assist in operating our website and delivering services, under strict confidentiality agreements.

5. How We Use Cookies

Cookies are small text files placed on your device to ensure our website functions correctly and efficiently.

• Essential Cookies: Required for basic navigation, security, and functional features of the site.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve user experience (data is aggregated and anonymous).

You can manage or disable cookies at any time through your web browser settings. Please note that disabling essential cookies may affect site functionality.

6. Your Data Rights

Under UK data protection law, you have the right to:

• Request access to, correction of, or erasure of your personal data.
• Restrict or object to certain processing activities.
• Request a copy of your data in a structured format.

To exercise any of these rights, contact us at info@massageworks.co.uk.